Below FAQ are some common concerns of our coustomers before purchasing the Gaming Chair, if you have other questions, please just send it to service@autofull.com
When you buy a AutoFull chair, you know you’re getting quality that is the result of years of R&D work and ceaseless iteration. The AutoFull Series is also backed up by a 3-year Extended Warranty, far exceeding the industry standard. Put simply, we’re prepared to stand behind our chairs for a long time. In addition, AutoFull chairs are designed to combat poor posture, one of the most common causes of chronic back pain. Our specially formulated Cold-Cure Foam Mix is just the right balance between firm and soft, offering remarkable support and comfort. The included memory foam lumbar pillow shores up your lower back and relieves strain on your spine, while the adjustable 4D armrests let you rest your elbows, taking the pressure off your shoulders and neck. The chair effectively adapts to you, featuring also a multi-tilt mechanism with tilt lock that lets the seat base tilt back when you lean into the chair. Finally, we believe in taking care of you directly. By cutting out the middleman and selling directly to you, we get rid of extra expenses like retailer and distributor margins and storefront costs. These cost savings are then passed on to you, so you get the best value when you buy from us.
AutoFull chairs are built to be highly customizable and feature a wide range of adjustments. We recognize that people come in all shapes and sizes, and our chairs are designed to accommodate various heights and weights.
HIGH-QUALITY MATERIAL:The strong integrated metal frame, heavy duty nylon base are able to withstand up to 350lbs.Carbon fiber and PU leather material, provide you a better touch feelling, SGS certified 4-level cylinder, provides more safe protection for you.
You can pay for your order securely with Visa, which accepts both credit and debit cards. Alternatively, you can opt for quick checkout via PayPal. You can select your preferred payment method at checkout.
We aim to ship your order to you as soon as possible, so it may already be on its way to you. As a result, we recommend that you double-check your order before checking out. If you’d like to change your order but it is already on its way to you, please reach out to our support team as soon as possible. They’ll do their best to assist you with rerouting your order on a best-effort basis.
Once your order has been successfully placed, we’ll send you an order confirmation email with your order details. When your order ships, you’ll then receive a shipping confirmation email with a tracking number so you can track the delivery of your order. Pre-Order When you purchase a product on pre-order, the estimated shipping date for your order at the time of your purchase will be indicated in your order confirmation email. This date is an estimate of when your order will be back in stock and shipped to you. Once the shipment for your order arrives, we’ll work to dispatch it to you as soon as possible. A shipping confirmation email with a tracking number will be sent to you once your order is on its way so you can keep track of its delivery.
Free shipping AutoFull provides free shipping on all orders in the regions available, and no minimum purchase is necessary. Shipping Region The following countries are available to ship: Austria, Belgium, Bulgaria, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, the United Kingdom and the United States. Processing time: Orders have a transit time of 2-5 business days. Shipping time: DPD (shipping times do vary due to location)
In the unlikely event that you encounter any damaged, defective or missing parts, please send us an email with photos of the affected area and your order number so our Support team can do their best to assist you.
Free replacement or money back for any reason within 30 days, 36 months on parts. Any dissatisfaction with our products, please contact us at first, we will do our best to solve the problem for you.
The Assembly Video and Guide will give you a step-by-step visual walkthrough, as well as some important safety information to keep in mind. So, watch it through at least once before you start. Most users take about 20 minutes to assemble their chair. If you run into any issues during the assembly, please feel free to contact us and our support team will do their best to help you.
You’ll receive a shipping confirmation email with a tracking number when your order ships. However, the tracking information can take up to 24 hours to update, so don’t worry if it doesn’t show up immediately.
AutoFull chairs are exceedingly durable, but proper aftercare is still crucial to ensure they stay in good condition for a long time. This means keeping liquids away from your chair, and also wiping it down once in a while to keep it clean.
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